Nextel Global Solutions Ltd. provides Engineering, Consultancy & Procurement Services to the Oil & Gas industry and government establishments.
The resourceful and business focused approach to our job ensures that we deliver timely first class services in line with our clients’ specification and expectation.
Our company has the requisite personnel and equipment to undertake the various services that we offer.
We have a professional management team which is dedicated to providing customer trust and satisfaction in a competitive environment.
NGSL is proud of its highly committed manpower. We are highly dependent on our efficient staff whose ability in conducting business has been excellent. We maintain day-to-day contact with clients to ensure successful execution of our projects. We have cordial relationships with equipment leasing companies which ensure that we get machinery relevant to our field of operation at very short notices.
Quality
As a leader in our sphere of activity we are committed to offering the highest quality products and services. Right from the day of our inception we have made every effort to ensure that our clients get the best. To achieve this end, we have a team that is dedicated to meeting client goals and ensuring value for investment. We value your feedback and will make concerted efforts to respond to your concerns and needs.
OUR QUALITY MANAGEMENT SYSTEM
The NGSL QMS documentation is divided into several sections, each one containing explicit procedures and processes to follow to maintain the quality of our products and services. They provide benchmarks for our current operations, and serve as the means to expand and improve future operations.
Management Responsibility
Our executive management is ultimately responsible for establishing and enforcing the NGSL QMS. They communicate its goals and importance to the NGSL staff, establish the quality policy and our quality objectives, review and revise the NGSL QMS, and provide the resources necessary to uphold the standards set in place.
Resource Management
The NGSL QMS provides for the acquisition and distribution of the resources (people, suppliers, information, work environment, etc.) needed to provide our services at the highest possible levels of quality and customer satisfaction. This also applies to personnel training in individual disciplines as well as in NGSL corporate and QMS policies. NGSL employees know the importance of their activities, and how they help to achieve the corporate quality objectives.
Service Realization
To ensure that NGSL services and products supplied meet client expectations, the Sales and Technical Support departments contribute service input through customer suggestions and feedback and industry research. The Business Development Manager reviews the design outputs, determines their compatibility with customer requirements, and evaluates the impact of all potential changes on the project. All services delivery improvement takes place in-house, and is subject to the rigorous specifications of the NGSL QMS. In some cases, customer feedback may be requested as part of validation efforts. Verification and validation records are kept to measure the relative quality of the service or product and its suitability for release.
Measurement, Analysis, and Improvement
The NGSL QMS establishes a corporate-wide philosophy of continual improvement. The NGSL quality policy and quality objectives drive our improvement efforts. We can determine areas for improvement by analyzing past performance data and customer feedback. We investigate the causes of nonconformities and take appropriate actions to ensure that they do not recur. All preventive and corrective actions are recorded and stored for future reference.